Returns & Exchanges
At VIVE Profit, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a complete style change, our dedicated team is here to ensure your shopping experience remains effortless.
Initiate Your Request
Log into your VIVE Profit account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided in your email and drop off the parcel at any authorized carrier location near you.
Receive Refund or Credit
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing